Sunday, February 2, 2014

Whatsapp for Android - Video color become bluish when sharing the video

When you make a video, you could save it and shared it with Whatsapp. The video appears to be normal in Gallery, however, when you shared it with Whatsapp, the video become "bluish" and the recipients receive "bluish" video as well. It only happens when sharing video via Whatsapp. Local pictures, local video and sharing pictures via Whatsapp appear to be normal.

An example of "bluish" video is as follow (This is snapshot from a video where the camera is pointing to a brown flooring)

There are a few solutions you could try

Resetting Camera Setting

You can try to fix the coloring problem by resetting the device camera setting. Different phone manufacturers have different ways to reset the camera setting. For Samsung phone, you can reset your camera setting as follow

1. Launch your camera
2. Locate a setting icon similar to the following

3. Locate a Reset option and click on it.

The reason to apply this fix is to reset the White Balance setting to default. White balance is a global adjustment of the intensities of white in a photo. A wrong setting in White Balance may create a blue tint effect. For example, if your White Balance setting in the camera is Incandescent and you are not under light bulb setting in your home, your image may appear bluish. You can try it out by take a photo with Incandescent White Balance setting under a bight sunlight environment.

You may argue that only Whatsapp video has the problem. However, it is possible that Whatsapp had cached the wrong camera setting and resetting the camera setting will removed all cache and restore to factory default camera setting.

Reinstalling Whatsapp

An alternative is to re-install Whatsapp. Since the problem persist and happen only in Whatsapp, reinstalling Whatsapp may fix the problem as it will remove all settings to the application. Before doing this, please backup your chat history.

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