Wednesday, June 9, 2010

MS Outlook and AVAST 5.0 Hangs

If you encounter MS Outlook busy writing to disk and hang, please check if you have Avast 5.0 and above installed. If Avast is installed, it has a very high chance that Avast is not working well with MS Outlook together.

The best solution is to uninstall Avast and stop the hangs.

On top of that, you should consider repairing your Outlook after you have uninstalled Avast.

1. Go to :\Program Files\Microsoft Office\Office12\SCANPST.exe to repair your PST folder. Your pst file should be contained at C:\Documents and Settings\\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst. Repairing PST takes several minutes.

2. Next, run Microsoft Office Diagnostics to repair Office issues. You can find this application at Microsoft Office Tools start menu.

3. Run MS Outlook, you should see that your outlook will not grind your harddisk after these operations.

3 comments:

  1. I have remnants of Avast remaining which causes problems with Outlook 2003. I found the outlook.pst file, but not the .exe one mentioned above. Where would that be?

    ReplyDelete
  2. How about C:\Program Files\Common Files\System\MSMAPI\1033?

    If not, leave me your email address and I can send you this single scanpst.exe.

    Besides Avast, Adware will cause problem as well as Ad-aware has Email scanning service. Try to turn off Adware services. Run->services.msc, find Lavasoft Ad-Aware Service and turn this service off.

    ReplyDelete
  3. MS Outlook has many interesting features. Once I used one of them and was very upset because of I lost all my email data. It's so fortunate that I could work out this problem with the aid of next software. It should be effective not only for this question - export ost file without outlook.

    ReplyDelete

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